General
Designated smoking area
Smoke-free property
Heating
Family rooms
Non-smoking rooms
Hardwood or parquet floors
Services
Daily housekeeping
Shared lounge/TV area
Wake-up service
Room service
Wake-up service/Alarm clock
Packed lunches
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Safety features
Thermometers for guests provided by property
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
Media & Technology
Flat-screen TV
Cable channels
TV
Streaming service (like Netflix)
Telephone
Pay-per-view channels
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Shower
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Key access
Food & Drink
Breakfast in the room
Minibar
Bar
Restaurant
Physical distancing
Physical distancing rules followed
Cashless payment available
Outdoors
Outdoor furniture
Outdoor fireplace
Accessibility
Upper floors accessible by stairs only
Room amenities
Socket near the bed
